Yesterday Google went down.
And went down hardly.
And it’s not the first time.
But is really a tech failure or what is experiencing serious outage problems is a model: the model of web based and shared applications.
During the years, we’ve been building an entire migration from local or client server based applications to “webbized” one.
And of course this trend is accompanied and followed by a lot of money in terms of technology, investments and marketing.
But this new paradigm in application deployment is eating up a lot of band and requires an infrastructure that is reliable, bullet-proof and available.
Because the risk is to leave without vital (or not so vital) informations million of user.
Google is at it’s 3rd or so, outage. And that means no informations, documents and applications for many more people than ever.
This make me think if we didn’t run to much faster than technology and prudence counselled.
As Matt Harley writes on Lockergnome, “Despite various efforts to make Google Apps available locally as well, at the end of the day, the applications are considered apps that are made available online. And when these apps go offline, it makes those in the enterprise sector seriously question the value of such application”. (full article at http://www.lockergnome.com/it/2009/05/14/massive-google-outage/)
And that is the point. It’s not only Google apps, it’s the entire paradigm of web apps and informations that is now central for everyone, that needs to be supported by infrastructure.
If infrastructure fails, there’s no reliability. And no reliability brings to drop of investments. And big looses.
I think we put too much (and too early) confidence in web apps and everything that is “webbized” and over stressed the infrastructure needed to run and access all these informations.
Which is the solution?
One solution could be slowing down our webbization, but I think it’s not possible.
The other solution is to invest more and more in infrastructure to enable more reliability. But is able to invest so much in this moment?
Couldn’t be we will approach a big crackdown?
(Part of this article is posted on Wired as a comment to Ryan Singel good article “When Google Goes Down, It Falls Hard” that can be found at http://www.wired.com/epicenter/2009/05/when-google-goes-down-it-goes-down-hard/, while my comment is at http://www.wired.com/epicenter/2009/05/when-google-goes-down-it-goes-down-hard/comment-page-1/#comment-28871)